FAQs
How do I request transportation?
1
You can submit a request through our website using the contact form. Once received, we’ll review the details and follow up to confirm availability and next steps.
How far in advance should I book?
2
We recommend booking as early as possible, especially for events, group transportation, or peak travel times. However, last-minute requests may be accommodated based on availability.
Is my request confirmed once I submit the form?
3
Submitting a request does not confirm a booking. A member of our team will follow up to review details, confirm availability, and finalize arrangements.
What types of vehicles do you offer?
4
We coordinate transportation using our own Sprinter vans and additional vehicle options through a trusted network of partners, depending on group size and trip requirements.
FAQs cont’d
Do you only use your own vehicles?
1
We use a combination of our own vehicles and carefully selected transportation partners to ensure the right solution for each trip.
Can you accommodate large groups?
2
Yes. For larger groups, we coordinate additional vehicles such as minibuses or coach buses through trusted partners.
Do you offer custom transportation solutions?
3
Absolutely. If you have a unique itinerary or specific requirements, we’ll work with you to coordinate a customized transportation plan.
Do you provide airport transportation?
4
Yes. We offer transportation to and from O’Hare, Midway, and private airports throughout the Chicago area.
FAQs cont’d
Do you monitor flight delays?
1
We review flight details as part of the coordination process to help ensure timely pickups.
How is pricing determined?
2
Pricing is based on factors such as trip duration, distance, vehicle type, group size, and scheduling requirements. We provide custom quotes for each request.
Do you offer hourly rates?
3
Yes. Hourly transportation is available for certain services and itineraries.
Are gratuities included?
4
Gratuities may or may not be included depending on the service. This will be clearly communicated during the booking process.
FAQs cont’d
Do you offer food tours?
1
Food tours are offered through an affiliated business and combine group transportation with curated local dining experiences. Availability may vary.
Can food tours be booked through this website?
2
Food tour inquiries can be submitted through our contact form and will be coordinated separately, based on availability.
What areas do you serve?
3
We are Chicago-based and primarily serve the Chicago area and surrounding suburbs.
What if my plans change?
4
Changes or cancellations should be communicated as soon as possible. Policies will be discussed during the booking process.